Return & Refund Policy
Returns
We accept returns within 7 days of delivery for unopened, unused products in their original packaging. Because our products are personal care items, we're unable to accept returns on opened or used products for hygiene reasons, unless the product arrived damaged or defective.
Damaged or incorrect items
If your order arrives damaged, defective, or isn't what you ordered, contact us within 48 hours of delivery with a photo of the item and we'll arrange a replacement or full refund at no cost to you.
How to request a return
Email us at the address on our Contact page with your order number and reason for return. We'll confirm eligibility and send you return instructions.
Refunds
Once we receive and inspect your return, refunds are processed to your original payment method within 5–7 business days. Shipping charges are non-refundable unless the return is due to our error.
Shipping costs for returns
For returns due to change of mind, return shipping is the customer's responsibility. For damaged, defective, or incorrect items, we cover return shipping.
Questions about a specific order? Get in touch.